Privacy Policy

Effective date: January 1, 2026

Company: Uroha, LLC (“Uroha,” “we,” “us,” “our”)

Website: uroha.com (the “Site”)

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This Privacy Policy explains how Uroha collects, uses, discloses, and protects information when you visit our Site, make a purchase, sign up for marketing, or otherwise interact with us

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1) Information we collect

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A. Information you provide

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We may collect:

• Contact information: name, email, phone number, shipping/billing address

• Order information: items purchased, order totals, order history, return/exchange details

• Messages & support: information you share through contact forms, email, or customer support

• Marketing preferences: opt-in/opt-out status for email and (if enabled) SMS

 

B. Payments (Wix Payments + Apple Pay)

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Checkout is processed through Wix Payments. If you use Apple Pay, that payment is processed through Apple Pay via Wix Payments. We do not store your full payment card number. Payment information is handled by Wix Payments and relevant payment networks under their security standards

 

C. Information collected automatically

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When you use the Site, we may collect:

• Device & usage data: IP address, browser type, device identifiers, pages viewed, referring/exit pages, and timestamps

• Cookies & similar technologies: for site operation, analytics, and advertising/remarketing 

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2) How we use your information

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We use personal information to:

• Process payments and fulfill orders (shipping, order updates, returns/exchanges)

• Provide customer support

• Send transactional messages (order confirmations, shipping notifications)

• Send marketing if you opt in (promotions, product updates)

• Run and improve the Site (analytics, troubleshooting, product/site performance)

• Maintain security, prevent fraud, and enforce our terms

• Comply with legal obligations (tax, accounting, regulatory)

 

3) How we share your information

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We don’t “rent” customer lists. We may share information as follows:

 

A. Vendors / service providers

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We share information with providers who help us operate, such as:

• Wix (website hosting, store platform, Wix Payments, and related services)

• Payment processing partners used by Wix Payments (as applicable)

• Shipping and logistics providers

• Email marketing providers (if used)

• Analytics and security providers

 

B. Advertising partners (Meta now; TikTok/Google in future)

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If enabled, we may share limited identifiers and browsing activity with advertising partners to:

• Measure ad performance (conversions)

• Build audiences for remarketing (show ads to people who visited the Site)

• Improve targeting (where permitted)

 

Today, this may include Meta (Instagram/Facebook). In the future, it may include TikTok and Google.

 

C. Legal, safety, and business transfers

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We may disclose information to comply with law, protect rights/safety, prevent fraud, or as part of a merger, acquisition, financing, or sale of assets

 

4) Cookies, pixels, and targeted advertising

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A. What these are

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• Cookies are small files stored on your device.

• Pixels/tags (e.g., Meta Pixel) help measure ads and understand site usage.

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B. How we use them

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We may use cookies/pixels to:

• Keep the Site working (cart, checkout, security)

• Remember preferences

• Understand traffic and performance (analytics)

• Support advertising measurement and remarketing (e.g., Instagram ads)

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C. Your choices

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You can:

• Adjust your browser settings to block or delete cookies

• Use device-level ad controls (e.g., iOS “Limit Ad Tracking” / privacy settings)

• Opt out of certain targeted ads via industry tools (availability varies by region/device)

Blocking cookies may affect site functionality (like checkout)

 

5) “Sale” / “Share” of personal information (for some U.S. state laws)

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Some privacy laws define “sale” or “share” broadly to include certain advertising/remarketing data flows (e.g., sharing identifiers with ad networks for targeted advertising)

If we use advertising pixels and share identifiers/events with ad partners for targeted advertising, that may be considered a “sale” or “share” under certain laws—even if no money changes hands

 

Opt-out

You can request to opt out of this kind of sharing by emailing Info@uroha.com with the subject “Opt Out of Sale/Share”. We will apply the opt-out to the extent required by applicable law

 

6) Marketing communications

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You can unsubscribe from marketing emails anytime using the link in the email. You may still receive transactional messages related to orders and customer support

 

7) Data retention

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We keep personal information only as long as needed for:

• Order fulfillment and support

• Accounting/tax/legal compliance

• Security and fraud prevention

• Resolving disputes

 

8) Security

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We use reasonable safeguards to protect your information. No system is perfectly secure, and we cannot guarantee absolute security.

 

9) Children’s privacy

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Our Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13

 

10) Your privacy rights

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Depending on where you live, you may have rights to:

• Access and receive a copy of your personal information

• Correct inaccurate information

• Request deletion (subject to legal/operational exceptions)

• Opt out of certain processing (including targeted advertising in some jurisdictions)

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How to make a request

Email Info@uroha.com with the subject “Privacy Request” and describe your request. We may verify your identity before responding

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11) International visitors

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If you access the Site from outside the United States, your information may be processed in the U.S., where privacy laws may differ from those in your location

 

12) Changes to this policy

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We may update this policy from time to time by posting a revised version with a new effective date

 

13) Contact

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Uroha, LLC
Email: Info@uroha.com

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